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Privacy Policy

Ihana 360
Panchkula, Haryana, India
Email: info@ihana360.com

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       Introduction

  • At Ihana 360, we value and respect your privacy. This Privacy Notice outlines how we collect, use, and protect your personal data when you visit our website or interact with our services. It also informs you of your rights and how the law protects you.

  • This Privacy Notice is designed to be clear and transparent so that you fully understand how we manage your data. It supplements any other notices provided in specific instances and does not override them.

  • Our website is not intended for children, and we do not knowingly collect data relating to children.

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      What Data We Collect

  • We may collect, use, store, and transfer different kinds of personal data, including:

  • Identity Data: First name, last name, title.

  • Contact Data: Email address, telephone number, billing address.

  • Transaction Data: Payment details and order history.

  • We do not collect any special categories of personal data such as race, ethnicity, religion, health, or biometric data.

  • If you fail to provide necessary data required for legal or contractual obligations, we may not be able to fulfill our agreement with you, including providing services or delivering products.

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       How We Collect Your Data

  • We collect your data when you:

  • Apply for our products or services.

  • Subscribe to our newsletter or publications.

  • Request marketing communications.

  • Contact us via phone, email, or other means.

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       How We Use Your Data

  • We will only use your personal data when legally permitted. Common situations include:

  • Performance of a Contract: When processing your data is necessary for fulfilling a contract with you.

  • Legitimate Interests: For business operations and service improvements without infringing on your rights.

  • Legal or Regulatory Compliance: Where we are required to process data by law.

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       Purposes of Processing Your Data

  • We use your personal data for various business activities, including:

  • Purpose/ActivityType of DataLegal Basis for Processing

  • To register you as a customerIdentity, ContactPerformance of a contract

  • To process transactionsIdentity, Contact, TransactionPerformance of a contract

  • To manage our relationship with youIdentity, Contact, ProfileNecessary for legal compliance & business interests

  • To send marketing communications Identity, Contact Consent or legitimate interest

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      Opting Out of Marketing Communications

  • You can opt out of marketing emails at any time by contacting us at info@ihana360.com. Opting out does not affect transactions or service-related communications.

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      Cookies and Tracking Technologies

  • Our website may use cookies for functionality and analytics. You can modify your browser settings to refuse cookies, but this may affect website performance. For more details, visit our Cookies Policy at https://www.ihana360.com/cookies.

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  • Data Sharing & Security

  • We only share your personal data with trusted third parties who help us operate our business, such as:

  • Internal Third Parties: Accounting, HR, and administrative teams.

  • External Third Parties: IT service providers, payment processors, and legal advisors.

  • We ensure that all third parties handle your data securely and comply with legal requirements. We do not allow them to use your data for their own purposes.

  • To protect your data, we implement security measures that prevent unauthorized access, loss, or misuse.

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  • Data Retention

  • We retain your personal data only as long as necessary to fulfill contractual, legal, and regulatory obligations. Generally, we keep customer records for six years after termination of services for tax purposes.

  • You may request data deletion under certain conditions (see Your Rights section below).

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      Your Rights

  • Under data protection laws, you have rights regarding your personal data, including:

  • Right to Access: Request a copy of your data.

  • Right to Correction: Update inaccurate data.

  • Right to Erasure: Request deletion of unnecessary data.

  • Right to Object: Restrict processing based on legitimate interests.

  • Right to Data Portability: Transfer your data to another service provider.

  • Right to Withdraw Consent: Opt out of marketing communications at any time.

  • If you wish to exercise any of these rights, contact us at info@ihana360.com.

  • We do not charge a fee for such requests unless they are excessive or repetitive.

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  • Changes to This Privacy Notice

  • We may update this Privacy Notice from time to time. The latest version will always be available on our website. Please review it periodically to stay informed of how we protect your data.

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  • Contact Us

  • If you have any questions, concerns, or requests regarding this Privacy Notice, please contact our Data Protection Officer at:

  • Ihana 360
    Panchkula, Haryana, India
    Email: info@ihana360.com

  • Effective Date: 07, March, 2025

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